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Holiday Order Guidelines

During the Holiday season artists and studios around the world experience a surge in demand as orders are rushed in to make delivery by a special date. We've created this guide to give you recommended timelines so you can plan for delivery of your order without any surprises while ensuring ample time for the artist to put the maximum amount of attention and detail into your order.

Guaranteed Delivery

To get your order guaranteed to be delivered by Christmas, or any other date, just select the Delivery Deadline option when configuring your item and pick the date you need it by.

The artist will guarantee the delivery by the date you specify and inform you when it needs to be shipped to achieve the delivery date. Significant penalties and discounts are enforced by Instapainting if the artist misses the delivery date unless delays are caused by the customer.

This is the recommended method if you are aiming to receive a painting for the Holidays. We still recommend placing the order by December 1 or earlier to get the best selection of artists and to allow ample time for revisions if necessary. Guaranteed Delivery orders can be placed as late as December 8 for December 24 delivery, however if few artists are available the order may not be accepted.

Non-Guaranteed Options

If you forego a delivery deadline, you can still order a painting normally and get it delivered for Christmas or any other date by managing the schedule yourself. Please refer to the estimates below for guidelines on doing this. We do not guarantee or ensure any delivery dates based on this but if you inform the artist they will make the best efforts to do so if possible.

Painting Times

For all custom artwork products, production time can vary between 6-15 days depending on the artist or studio, and depending on the size and complexity of your order.

When you place an order through Instapainting.com, your order details and requirements are submitted to many artists and studios around the world. We automatically select the best artist but our creative directors generally prioritize quality over speed. You will be able to view their estimated turnaround times for your order (in addition to their past orders samples, customer reviews, and other details) and override our selection if you need faster service. Orders are fully cancellable within 24 hours or before an artists accepts the order, and fully refunded if cancelled under such conditions.

Handling Time

After the painting is finished it may take 1-2 days for the painting to fully dry and to be packed and shipped.

Shipping Times

Economy Shipping

Shipping transit time can vary between 2-4 weeks during the Holiday season.

For delivery by Christmas we recommend submitting your order by November 15 and asking the artist to ship it no later than November 28. No guarantees on the delivery date are made unless Guaranteed Delivery is ordered.

Express Shipping

Shipping transit time can vary between 3-5 business days (excluding weekend days) during the Holiday season.

For delivery by Christmas we recommend submitting your order by Dec 4 and asking your artist to ship it no later than Dec 15. No guarantees on the delivery date are made unless Guaranteed Delivery is ordered.

In limited circumstances it may be possible to get your order by Christmas even after the recommended dates, but this is dependent on the availability of artists at the time. Simply submit an order to check real-time turnaround quotes from artists and studios. Unless Guaranteed Delivery is ordered, Instapainting or the independent artists and studios are not responsible for delivery after your intended date even if the recommended dates are followed.