CUSTOMER QUESTIONS
Sure, that's no problem.
Yes, it can be added
Hi, Please email to support@instapainting.com. Thanks.
Yes, contact support and they will help you.
Hi, will do it base on the size you order and show the picture to you for approvement first.
Artists will paint based off the artistic preview filter if you have selected one. To paint based on an arbitrary style for which there is no preview filter, simply upload both the original image and an example image of the artistic style.
Sure. Will use PS to make them together first and then start it once get your confirmation.
Yes that is no problem. I would just need a few different pictures of your dad to properly get the right direction of each face
Yes! Just upload a picture of your background or describe it in the instructions. Check out https://www.instapainting.com/gallery/replace-background for examples.
Yes, we will use PS to change the background to light bule shaded and show you first.
If those are recent, chances they are copyrighted, and should not be copied.I know, because my mother was an artist, and her work was copied and sold, without her consent or compensation. Work dated before the 1920s is public domain, and that is OK.
As long as you have clear photos, we can do that.
Iam not an artist but we have 60 vietnamese artists
Sure, we can do that!
sure!
Yes, we will show you a selection to choose from.
You can if you wish. And the price of the frame will be included in the total cost.
Yes!
Yes, we often do that.
The shipping estimate is made as a separate charge, shown at the time of purchase.
The checkout page will show the total price of your order, including shipping costs.
Depending on how much you're willing to invest in your shipping method, your painting can reach you anywhere from 2-3 days with expedited shipping to 5-7 days with international priority shipping. Please let me know if you have any other questions.
I understand that slowest shipping methods can take up to a month, but faster expedited shipping can do it in under a week.
Yes, as long as the idea is clearly presented, I could use limited colors that you specify.
That's impressionism. You're going to have to provide a size and explain how you'd like the sections. Since there are 9 total colors, there will be a repeated color that you'll have to choose as the dominant color(s) over the other 8/7. Let me know what will work for you. I'm ready to take on the project. 👍
Yes, I like to consult with customers!
Consulting with the artist is the best means of getting the painting to look the way you want. Please let me know how you'd like your painting to look.
Yes, most artists can do this. You can check out some examples under the “Reface” section of our gallery.
Yes, we can do that to your specifications.
Your idea would have to be very specific or simple. Otherwise reference photos showing what your idea is are required. The artist would have to do this anyways, to get an idea of what you want, and it's easier if you browse the internet for photos depicting what's in your mind before try to find artists through Instapainting.
Yes, I would research images that would support your idea, if you didn't supply them. If you are specific in what you want, I could then make an illustration.
To request an artist for your order, please open their profile page and click on the "Request" button.
You can request similar realistic artists.
Hi, this is for general questions for all artists. For instructions for your order please write them in the instructions box as prompted on the order form.
OK. No problem. Please specify that in the order.
Yes, just upload the photos of anything you’d like to add and provide instructions on the order form.
Yes, just send us the pictures and tell us what you'd like.
It could be done, but I personally would not want to do it.
Of course, but I strongly suggest you to find an artist located near you so that you can work step by step with the artist. As this is a very important piece of art in your life.
Yes any photo can be painted as long as the artist can see it, and as long as you have the relevant rights to authorize the copy.
It depends on whether it is a recent piece that is copyrighted or not. If it is older than the 1920s, we probably can.
Sure. But you have to give specific instructions on how you want it to be.
Yes, I painted a frog playing the banjo! Lots of fun!
Generally no. To protect it you should consider varnishing it with a UV protective a couple of months after the painting is received (to ensure proper full drying).
Protective varnish helps but it is always best to avoid strong light on your art, because it can fade.
Most orders get delivered to customers' doors in about 3 weeks with expedited shipping, but it varies based on requirements. To get actual quotes from artists based on your photo and requirements, just submit an order.
It depends on the complexity of the image, usually about three weeks.
Sometimes artists may combine different paints, pencils, etc. Examples are oils over acrylic, pen and ink with watercolor, etc.
Yes, exactly what starmountain said. Sometimes an artist might even incorporate sculptural materials, collage, or mache as well.
A painting can be small, 12 by 12, and fit two easily.
I like 24 x 24”, but it can be done in any size. The level of detail will be affected as it gets smaller.
It would depend on the size of the frame and how ornate or simple you'd like it to be.. we could discuss many options that would fit your desires!
It would depend on the size and complexity of the frame. Many possibilities out there!
I can do that if you like, I do calligraphy.
That sounds lovely! I could create that..paint the image you like and add the text in whatever 'font' you'd like, we can discuss that together!
Oil Paintings are always done on canvas. The canvas is the cloth material on which the artist paints. The exact material varies from artist to artist, but is usually polyester, cotton, or a blend of both. If you need something specific, please mention it in the instructions field.
Oil paint is used by default. If you would like the artist to paint in acrylic, please mention it in the instructions and the artist can accommodate.
Turnaround times generally range from 5-15 days, regardless of product. The specific turnaround time will vary based on your requirements, your artwork size, and the current level of demand we have in our network. Weather conditions may affect oil painting drying times. Expedited shipping ranges from 3-5 business days, and Economy Saver shipping can take up to 4 weeks for transit. With expedited shipping, most orders are at your door around 3 weeks from ordering, and with economy saver shipping it can take 4-6 weeks. Revision requests and drying time can add to turnaround times. If you need the painting by a specific date, we offer guaranteed delivery deadlines by selecting a delivery deadline date when you configure your painting. Once your order is submitted and we have collected responses from actual artists, you will be able to see their quoted turnaround times based on your order requirements.
If you select the framed option, you will be able to work with the artist to select a matching frame. Because frame options vary based on the artist that accepts your order, you will not be able to see the choices until an artist is matched. Since artists order these from framing shops, generally any moulding design can be ordered for you.
Yes. Just selected the gallery wrap or framed option.
Yes! Just upload multiple photos when configuring your item, and ask for the artist to choose in the instructions.
Because Instapainting.com is a platform for independent artists and studios worldwide, we can always find artists who can ship to your country. Just enter your address at checkout! *Please note because Instapainting.com is a United States company, certain sanctioned countries cannot use our platform (these include, but are not limited to, North Korea, Iran, Sudan, Syria, and more)
Instapainting.com is a platform for independent artists and studios, so we do not employ any artists in any specific locations. Artists can register and use our platform from anywhere in the world, as long as they submit portfolio samples that pass our rigourous standards. We have active artists ranging from the United States to Australia, and in many places in between. When you place an order, we look at your requirements and match you with interested artists who will ultimately paint and ship from their home or studio and ship directly to you. Feel free to browse our gallery or our featured artists page to find artists and see their biographies and locations. Normally we will find artists for you, but if you see any artists on our platform that you like, you can request quotations from them on their profile page.
By default, if no instructions are provided, the artist will paint your photo exactly as it is. If the photo does not fit into the size you ordered, they will edit the photo and ask for your approval before starting. If you have complex or non-standard instructions, the artist may provide a photoshop mockup for you to approve so that there are no suprises with the sizes and positions of things. For certain requests such as making a painting in the style of another artwork, the artist cannot do a preview, but we do offer select artistic styles ranging from Picasso to Roy Lichtenstein which you can instantly preview. To try that out, just upload a photo when you configure an item and you will be able to select and preview those styles.
Yes! Just upload the background photo as a second photo when configuring your item, and write in the instructions box to use the file as the background. You can also describe a color or tone in the instructions box for your artist to use if you do not have a specific background photo. You can visit our gallery to view some examples of background replacement paintings.
Just write in the instructions box what people or things you want the artist to remove. If you would like to add something to the photo, just upload the additional photo of that person or thing and ask the artist to add it in. It's that simple! You can visit our gallery to view some examples of adding things to paintings and removing things from paintings.
Just write in the instructions box what you want to change. For example, if someone is frowning, you can ask the artist to paint them with a smile! You can visit our gallery to view some examples of changing things in paintings.
This is a popular request, and of course we have the best artists who specialize in these. To request this type of painting, just upload the photo of the artwork you want to recreate, and then upload headshots of yourself or your subjects in the same poses and positions. Then write in the instructions box where to paint each person. And it doesn't have to be other paintings or artwork. You can paint people into other photos as well! You can visit our gallery to view some examples of re-facing paintings.
