CUSTOMER QUESTIONS
Shipping charges are quoted on the checkout page, and will vary based on what you order and the shipping method you select. Yes, you can order framing from the artist on the order form. Just select the option!
Yes, but elements of each photo can generally only be combined in the way they are depicted in their respective photos. For example if someone is facing to the right, they cannot be painted facing forward. Or if they are missing half their body, the artist may not be able to recreate the other half.
Mixed media is painting over a printed canvas. If you can first photoshop the photo, then it can be done.
It will be completely painted, even the face and skin. And, the whole painting will be covered with a gel for protection and enhancement before shipment. Mixed media is painting over a printed canvas. Because the base is already there, less oil can be used to cover the skins and faces. It helps to make the painting looks more original and the turnaround time will be much shorter.
Mixed-Media Oil Paintings are always done on canvas. The canvas is the cloth material on which the artist paints. The exact material varies from artist to artist, but is usually polyester, cotton, or a blend of both. If you need something specific, please mention it in the instructions field.
Oil paint is used by default. If you would like the artist to paint in acrylic, please mention it in the instructions and the artist can accommodate.
Turnaround times generally range from 3-7 days. The specific turnaround time will vary based on your requirements, your artwork size, and the current level of demand we have in our network. Weather conditions may affect oil painting drying times. Expedited shipping ranges from 3-5 business days, and Economy Saver shipping can take up to 4 weeks for transit. With expedited shipping, most orders are at your door around 3 weeks from ordering, and with economy saver shipping it can take 4-6 weeks. Revision requests and drying time can add to turnaround times. If you need the painting by a specific date, we offer guaranteed delivery deadlines by selecting a delivery deadline date when you configure your painting. Once your order is submitted and we have collected responses from actual artists, you will be able to see their quoted turnaround times based on your order requirements.
If you select the framed option, you will be able to work with the artist to select a matching frame. Because frame options vary based on the artist that accepts your order, you will not be able to see the choices until an artist is matched. Since artists order these from framing shops, generally any moulding design can be ordered for you.
Yes. Just selected the gallery wrap or framed option.
Yes! Just upload multiple photos when configuring your item, and ask for the artist to choose in the instructions.
Because Instapainting.com is a platform for independent artists and studios worldwide, we can always find artists who can ship to your country. Just enter your address at checkout! *Please note because Instapainting.com is a United States company, certain sanctioned countries cannot use our platform (these include, but are not limited to, North Korea, Iran, Sudan, Syria, and more)
Instapainting.com is a platform for independent artists and studios, so we do not employ any artists in any specific locations. Artists can register and use our platform from anywhere in the world, as long as they submit portfolio samples that pass our rigourous standards. We have active artists ranging from the United States to Australia, and in many places in between. When you place an order, we look at your requirements and match you with interested artists who will ultimately paint and ship from their home or studio and ship directly to you. Feel free to browse our gallery or our featured artists page to find artists and see their biographies and locations. Normally we will find artists for you, but if you see any artists on our platform that you like, you can request quotations from them on their profile page.
The artist will begin painting based on your photo or instructions immediately. If your photo does not fit into the canvas size you ordered, you will be able to crop the photo using our online tool and see an instant preview.
For Mixed-Media, the background can only be replaced with solid colors. If you want a more complex background replacement, please consider a 100% hand-painted oil painting instead.
You can ask the artist to remove things from the painting, but adding things is not supported for Mixed-Media. Just write in the instructions box what people or things you want the artist to remove. You can visit our gallery to see examples of removing things from paintings.
